Privacy policy

Lacuna Medicinals does not record or track the Internet identity of individuals visiting our website. Our Internet Service Provider does track the Internet Protocol (IP) address of the computers accessing our site, and makes that information available to us. However, there is no way for us to determine from this information the email address or other identifying data of any individual Web surfer accessing our site. Lacuna Medicinals requires the customer to enter their name, address, telephone number and email address in order to purchase products online. We use a secure third-party payment processor to handle this information and do not store your credit card details on our servers. This information will not be sold or dispensed to any other individual, organization or company.

Lacuna Medicinals, will often record the email address of anyone requesting to subscribe to our newsletter to facilitate future communications. Lacuna Medicinals does not make this address available to any other individuals, organizations or companies.

If you have any questions or concerns regarding our policies, please feel free to contact us at lacunamedicinals@gmail.com

Return policy

At Lacuna Medicinals, we take great pride in our products. If for any reason you are not satisfied with your purchase, our goal is to make it right.

We appreciate your support and look forward to assisting you.

Please note:

* We are unable to accept returns for products that were delivered more than 30 days prior to the return request.

* For the health and safety of our community, we are unable to accept returns for products that were opened and used. In such cases, still feel free to contact us, as we are happy to work with you to correct any issue.

* Shipping costs are non-refundable, except in cases of a shipping error on our part.